Stiebel Eltron

This page describes the connection of a Stiebel Eltron heat pump to the SOLARWATT Manager.
Table of contents

    Compatibility

    EnergyManager proManager flex

    Stiebel Eltron heat pumps
    Supported types:

    • WPL-A 07 HK 230 Premium
    • WPL 20 A
    • WPL 25 A
    • WPL-A 10 HK 400 Premium
    • WPL-A 13 HK 400 Premium
    • LWZ 304 SOL
    • LWZ 404 SOL
    • LWZ 504
    • LWZ 5 CS Premium
    • LWZ 5 S Plus
    • LWZ 5 S Smart
    • LWZ 5 S Trend
    • LWZ 8 CS Premium

    *

    *) The integration of the Stiebel EM-Trend into the Solarwatt energy management system is possible with the following setups:

    • Manager flex with Battery flex - Battery system
    • Manager flex with SMA SE Hybrid System
    • Manager flex with Shelly 3EM as main meter

    		Full compatibility

    		No compatibility

    Installation and configuration

    Interface: Ethernet

    Applicable documents

    Requirements

    Stiebel

    • Stiebel Eltron heat pump is installed in accordance with the Installation instructions
    • Internet Service Gateway (ISG) is connected to the heat pump
    • The ISG is integrated into the local network
    • Internet access via local network available
    • The current date and time are set on the heat pump controller

    Manager flex

    • Manager flex and ISG are in the same local network
    • A compatible setup is set up on the Manager flex(Compatible setups)

    Configuration steps

    The installation of the Stiebel Eltron heat pump on the SOLARWATT Manager comprises the following main steps:

    1. Activation of the portal in the Stiebel Eltron service world
    2. Activation of the thermal energy management
    3. Installation of the ISG in the SmartSetup of the SOLARWATT Manager
    4. Setting up the external connector in the Stiebel Eltron Service World
    5. Configuration of thermal energy management in the service world

    Step 1: Activate the portal in the Stiebel Eltron Service World

    • Call up the service world by double-clicking on Internet Service Gateway in your Explorer

    or

    • Start the service world by entering the URL http://servicewelt in the address bar of your browser.
    • In the Portal status area, click on Set up connector.
    • Read and accept the privacy policy by clicking Next.
    • Complete the registration form, enter an e-mail address (your portal key will be sent to this e-mail address) and confirm by clicking Next.
    • Confirm that your details are correct by clicking OK. You will receive a confirmation by e-mail.
    • You will receive the portal key by e-mail within 1-2 working days.
    • Copy the activation code (portal key) from this e-mail.
    • Click on Set up connector in the Portal status area.
    • Enter the activation code (portal key) and confirm with OK.
    • After entering the portal key, it can take up to 30 minutes for the yellow exclamation mark to turn into a green tick and the red LED (X2) on the ISG to switch to green. Then the login was successful.

    Step 2: Activation of thermal energy management

    • Send an e-mail to heat@solarwatt.com with the following information:
      • MAC address of the ISG
      • Serial number of the SOLARWATT Manager (see back of device)
      • Proof of invoice for the software package (Stiebel Eltron thermal energy management Art.No.: DIE10063 / EM Trend or ISG web Solarwatt Edition Art.No.: 500005443)
    • The thermal energy management will be activated within the next 2 working days.

    Determining the MAC address of the ISG

    • Open the service world
    • Open the Profile > Network menu. The MAC address is displayed behind the MAC address entry.

    Step 3: Installing the ISG in the SmartSetup of the SOLARWATT Manager

    Prerequisite: Configuration steps 1 and 2 completed.

    Starting SmartSetup

    Search for devices

    • Select Stiebel Eltron ISG heat pump Binding from the drop-down menu.
    • Select Automatically detect IP address and click Add device to search.
    • Confirm the Search and install devices button.

    You can recognize correctly installed devices by the message: Device is installed. in the device list.

    Step 4: Setting up the external connection in the Stiebel Eltron Service World

    Prerequisite: Configuration steps 1 and 2 completed.

    Once thermal energy management has been successfully activated, the communication interface must be set on the ISG.

    • Start the Service World by entering the URL http://servicewelt in the address bar of your browser.
    • Select the Manager flex under Network > External connections.
    • Confirm the Connect button.

    Step 5: Configuration of thermal energy management in the service world

    Prerequisite: Configuration steps 1 and 2 have been completed.

    Use the following settings to adapt your system to your individual building and usage situation.

    • Call up the service world by double-clicking on Internet Service Gateway in your Explorer

    or

    • Start the service world by entering the URL http://servicewelt in the address bar of your browser
    • Call up the menu item Energy management under Settings
    • Make the settings there according to your system configuration.

      You can find corresponding instructions in the document "Installation instructions Stiebel Eltron EM Trend" (Chapter 6).

    PV optimization settings

    Additional settings are required to operate the device with a maximum proportion of solar power (PV optimization).

    The settings for PV optimization are made in the SOLARWATT Manager portal under Optimization.

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