We believe in the quality of our products.
Product and performance guarantee on all our glass-glass modules.
Our modules are built to last for as long as the rooftops you put them on. That's why they're known as the generational panels. We're convinced that our durable and robust glass-glass solar modules will stand the test of time. That's why we're able to offer a 30-year product & performance guarantee.
Guarantee conditions
- 97% guaranteed output in the first year
- Maximum power drop of 0.345% per year (2nd to 29th year)
- At least 90% guaranteed performance at the end of the 30th year
Warranty service
- Repair by SOLARWATT on site at the customer's premises
- Repair at SOLARWATT or at a third-party provider
- Exchange for replacement module
- Assumption of costs for removal, installation, repair or replacement in the event of a warranty claim
Product and performance guarantee on our home battery systems and inverters
Our Battery vision home battery system and the associated Inverter vision inverters stand for durability, efficiency and the highest quality. That's why we give you a comprehensive guarantee on our storage solutions, so that you can benefit from a secure and sustainable energy supply in the long term.
Warranty conditions
- 12-year performance warranty, 10 year product warranty on Battery vision pack and Inverter vision (single-phase and three-phase)
- 2-year warranty on the DTSU 666 and DDSU 666 meters
- Guaranteed energy throughput with a defined state of health (SoH) of the battery
Warranty service
- On-site repair by Solarwatt or an authorized partner
- Repair at Solarwatt or at a certified third-party provider
- Delivery of an equivalent replacement product in the event of a defect
- Replacement of defective components to ensure system functionality
- Assumption of costs for removal, installation, repair or replacement in the event of a warranty claim
Product and performance guarantee on our EV Charger.
With the SOLARWATT Charger vision, you get a EV Charger that combines the highest quality and safety with smart technology. To ensure that you benefit from reliable charging performance in the long term, we provide you with a comprehensive product warranty.
Warranty conditions
- 3-year warranty from the date of commissioning
- Valid for defects in materials and workmanship under normal use in accordance with the operating instructions
Warranty service
- Replacement of defective components with an equivalent spare part
- Repair or replacement by Solarwatt or an authorized partner
- Provision of a chargeable repair or replacement solution if there is no warranty claim
Product warranty on our energy manager.
The SOLARWATT Manager is the central control unit for your solar power system. With its advanced technology, it ensures efficient monitoring and control of the system. We also offer you a comprehensive warranty for the SOLARWATT Manager, giving you maximum security and confidence in the quality and durability of our products.
Warranty conditions
- 2-year warranty on the SOLARWATT Manager flex & rail
- Warranty for material and manufacturing defects that impair the functionality of the product
Warranty service
- On-site repair by Solarwatt, an authorized partner or at Solarwatt itself
- delivery of a replacement product of at least equal value in the event of a defect
- Replacement of defective components to ensure system functionality
- Assumption of costs for removal, installation, repair or replacement in the event of a warranty claim
This is how activation works:
- Visit our warranty activation page.
- Enter your personal data: Enter your address and e-mail address.
- Product details: Select the products for which the warranty is to be activated.
- Enter product details: Enter the commissioning date and the serial numbers of the respective products.
- E-mail confirmation: You will receive an e-mail with a confirmation link. Click on ‘Confirm now’ to finally activate the warranty.
- Receive documentation: Once the process is complete, we will send you a confirmation email with the documentation for all products and their warranty periods.